Q&A
You only need to click "Add to Cart" or "Buy Now" on the product page, and it will jump to the corresponding link on Amazon. You need to complete the order on Amazon.
Orders are usually processed and shipped within 24 hours after being placed. Processing may take slightly longer during holidays or peak periods.
We offer a 1-year warranty for all our headsets, covering quality issues not caused by human damage.If you have any questions, please contact us by email:support@nubwotech.com
Please use a charger with specified rated power for charging.
Free shipping on purchases over $35/enable Prime membership.
Amazon supports delivery to most countries and regions. Please enter your ZIP code on the product page to check if delivery is available in your area.
Orders are usually shipped within 24 hours after confirmation. Standard delivery typically takes 2–5 business days depending on your location, and Prime members may receive their orders even faster. Please refer to the estimated delivery time shown at checkout for the most accurate information.
We offer a 1-year warranty for all our headsets, covering quality issues not caused by human damage.If you have any questions, please contact us by email:support@nubwotech.com
Our products are all RoHS certified.
If your order has not been shipped, you can go to "Your Orders" in your Amazon account and choose to modify or cancel the order. If it has already been shipped, please wait for the delivery and then request a return if needed.
Log in to your Amazon account, go to "Your Orders", find the item, and click "Invoice" or "Order Details" to download or request your e-invoice.
You may request a return or exchange within 30 days of receiving the item, as long as the product is in its original packaging and unused. For quality-related issues, we will cover the related costs.
Please contact us via Amazon message as soon as possible with a photo and a description of the issue. We’ll arrange a replacement or refund promptly.
Log in to your Amazon account, go to “Your Orders”, find the item, and click “Return or Replace Items”. Then follow the on-screen instructions.
If you have an Amazon promo code, simply enter it on the checkout page and click "Apply" — the discount will be automatically applied. Please make sure the code is used within its validity period. Some items or promotional periods may not be eligible.
Yes, we do. We accept Amazon gift cards as a payment method. Simply select it at checkout and enter your gift card code
You can click "Forgot Password" during the login process and follow the steps to reset your password.
Can't find the answer you are looking for?
We're Here to Help!